Glacial Energy is always dealing with customers in one fashion or another. Unlike public utility customers, Glacial Energy must please their customers in order to keep them. That means working with them to achieve mutual satisfaction in any dispute, helping them to craft workable payment plans, and improving upon services on a consistent basis.
This testimony came from the Glacial Energy blog and it is from a happy customer of Glacial Energy’s.
“Thank you kindly Kate, very quick turn around…….I wish every supplier was like Glacial or everyone used Glacial as their supplier. Going forward I will suggest Glacial, especially since you guys are on the ball with customer services!
It is Glacial Energy’s aim to always help customers be so happy about the customer services that they want to send along messages like this. That is how you retain customers the Glacial Energy way.
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